Confirm You’re on Rally Pro
Order Bumps are a premium feature.
Dashboard → Settings → Billing → check that your current plan is Rally Pro.
Double-Check the Bump Product Itself
Requirement | How to Verify | Why It Matters |
Paid Product | Product editor → Pricing tab → Price must be $1 or higher | Free items can’t be used as bumps. |
Digital Download · Course · Community | Product editor → Overview → Product type | Physical or service products are blocked. |
Separate from Main Offer | The bump cannot be the same product you’re selling on the checkout page. | Avoids infinite loops in the cart. |
Review the Checkout Setup
Dashboard → Products → open your main product.
Settings → Conversions → Order Bump
Toggle must be ON (purple).
The correct bump product should be selected in the dropdown.
Click Save, then hit View Checkout to preview.
Cache & Test
Clear browser cache or open the checkout in an incognito window.
Verify on mobile and desktop—extensions or cached scripts can hide the bump locally.
Still Stuck?
Send a quick email to friends@rally.fan with:
Main product link
Bump product link
10-second screen recording or screenshots
Browser + device info
We’ll dig in and get your bump bumping!