Skip to main content
All CollectionsLoginTroubleshooting
TikTok Account Linking Issue on Android
TikTok Account Linking Issue on Android
Jeanne David avatar
Written by Jeanne David
Updated over 10 months ago

Experiencing issues linking your TikTok account on Android? We're here to help!

If you're encountering difficulties signing up and linking your TikTok account on your Android smartphone, and find yourself stuck, don't worry – our tech team is actively addressing this issue.

Temporary Solution:

While we work on a permanent fix, we have a temporary solution for you. Follow these steps:

  1. Delete TikTok app: Temporarily remove the TikTok app from your Android smartphone.

  2. Repeat the signup process on the Ramdam app without the TikTok app installed. The linking process will use your browser to open Tiktok and bypass the bug.

Rest assured, this action only needs to be performed once when signing up. You won't need to repeat it each time you apply for a campaign.

Note:

  • Our tech team is diligently working to resolve this issue permanently.

  • Ensure you reinstall TikTok after linking your account through the browser.

We appreciate your patience as we work towards a seamless experience on Ramdam. If you have further questions or encounter any other issues, reach out to our support team for assistance.

Did this answer your question?