If your issue is critical in nature and related to the RareCircles product or you weren’t able to find the answer you were looking for in our Help Center:
You can submit a support ticket by sending us an email to support[@]rarecircles.com
Be sure to include:
Your RareCircles account login email
A detailed description of your issue.
Any screenshots, or screen-recordings that might help.
Our Customer Success team is trained in all things RareCircles and is available to assist you with:
Setup guidance
General product questions
Troubleshooting technical issues
Account and billing matters, among others.
We answer emails from 9 am to 6 pm eastern time US, and typically respond within two business days. You’ll receive a confirmation that your message was received along with current response times.