As an agent, you have the ability to send a request to both the buyer and vendor of a listing. Once you have sent through your first review request - click here to learn how to request a review.
Please keep in mind - a review from both the buyer and seller of the same property is considered as 1 total recommendation towards your statistics and rankings. You still receive a review from both buyer and seller and all of the SEO benefits that come with it! So request as many reviews as you can!
You will be prompted to request a second review after you leave the first but, you will still be able to send a second review request at a later date.
Make sure to fully complete one review request before initiating another to ensure proper processing and avoid negative impacts on your account.
Request a second review for a sold listing
Follow these steps carefully to ensure successful processing and benefit from best practices.
Step 1: Select My Properties and filter status to Sold. Locate the listing by using the search function or scrolling down then click on Manage Reviews next to the listing.
Step 2: Simply click Request Review
Step 3: Simply enter your client's contact details and write a message for your client if you like or you can click on Manage Templates to select one of your prefilled templates to send instead. Once you've entered in all the details click Request Review for the review request to be sent off to your client's email address.
Request a second review for a leased property
Applicable to RMA Australia and New Zealand only.
Errors like duplications or simultaneous requests can negatively impact your stats and badges, so always follow the proper workflows.
Step 1: Go To Properties and click Rentals. Type in the property address on the search bar and click Manage Reviews.
Remember to avoid adding the property listing multiple times, as it can harm your stats.
Step 2: From the Manage Review page, click the Request Review button on the top right.
Step 3: You will be redirected to the page where you need to enter our client details. Once done, click on Request review button.
Avoid archiving the request prematurely as it may not count toward your Trusted Agent badge.
