There are 2 ways that you can invite your customer to leave a review:

  1. Requesting a brand new review
  2. Upload an existing review

Step 1: Log into your profile, click your name in the top right hand corner and then Reviews. 

  • Please note: If you are logged in as an agency, you will need to click Sales and then Reviews.

Step 2: Select the listing you would like to request a review for and then Get Reviews.

Step 3: Fill in the client details. Select if it is for the Vendor or the Buyer (you can send review requests to both). You can also preview your message before you send it. Hit Request Review to confirm

  • Please Note: if you have not already confirmed your property result, you may need to do so. This guide will show you how, click here.
  • Pro Tip: Starter, Professional or Enterprise subscribers can add their client's mobile to send their request via text. This will increase the likeliness of a response!

Step 4: Once the client replies to the review you will receive an email and the review will be posted on your profile.

Step 5: At any time you can go to the Reviews tab and see the status of your Pending Reviews and your Completed reviews

How to request a second review

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