To edit your team or office profile, set up social media tools, or request reviews on behalf of agents, you’ll need to switch to the account if you have an agent profile with admin access or log in directly if you’re an admin.
How to Access Your Team or Office Profile as an Agent with Admin Access
Step 1: Log in to your RateMyAgent personal profile as you normally would
Step 2: Click your account in the left corner, choose Switch Account, and then select the profile you want.
Step 3: Select the radio button for the team or office you want to access.
Admin Agent Access (New release)
Admins handle many tasks, from onboarding and training to troubleshooting agent RMA accounts. To support them, we’ve simplified the process so admins can step in easily and make meaningful improvements to both agent and agency RMA experiences.
Now, admins can do things like
Update profile photos and details
Post on behalf of agents in Social Studio
Access individual agent widgets and integration tools
These updates help admins make a bigger impact while supporting agents more efficiently!
For more information, you can check this LINK.