How do you stop a review request that has already been sent?
Once a request has been sent to a client, there is no way to retract it.
You can stop the client receiving any additional reminders
You can send a new request if the details were perhaps incorrect.
It may be that your client has changed emails, or has asked you to stop sending the requests. Here is how you stop the automatic email from within RateMyAgent:
Step 1. Click on Reviews, then select the tab Request and then View Sent Requests.
Step 2. Locate the specific review request and select Stop Reminders
When you request a review from your vendor or buyer, a weekly reminder is sent to them until they complete the review, or until the reminders are cancelled either by you or the client.
The reminders will go out once a week for 5 weeks, or until they are completed, unsubscribed, or you cancel them.
To send a new request
Go to Properties, search for the property.
Select "Manage Reviews" on the property
3. Select "Request a new review"
4. Enter the new details to send a new request.
Please note:
you cannot send a new request for the same property to the same email address
you cannot send a review request to an email that has unsubscribed from RateMyAgent emails.
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