There are 3 ways to invite your customer to leave a review:
Request a new review by sending a review request to your client to fill out.
Already have a review from your client? Learn how to Import an existing review.
Request a new review
Step 1: From your dashboard menu, select Reviews then Request.
Step 2: You will now see a list of your review opportunities. Click Request Review against a property you would like to request a review for.
Note:
If you cannot see a property you would like to get a review for, you can follow this guide to add a property.
Use the Search Address or filters to narrow down your list of properties
Step 3: Complete the review request form for either the buyer or seller.
Step 3: Once you've completed the form, select Request Review and we will send an email and/or text message to your client straight away.
Step 4: Congrats, you just requested a review! 🎉 Click Request Next Review to keep going.
Step 5: Once the client replies to the review you will receive an email and the review will be posted on your profile.
Step 6: If you are still waiting on a review to come back, click on Sent Review Requests to manage all your pending review requests.
Note:
You will only see "View sent review requests" as an option if you have pending review requests.
Frequently Asked Questions
Can I send a review request to a client with no email address?
Each review must be tied to a transaction and linked to a real email address in order to ensure the validity of a review. For circumstances where your client does not have an email address, we suggest you manually add the review to your RateMyAgent profile by following this guide.
Can I send a review request via text message / SMS?
Yes! You'll see this as an option on the review request form as part of any paid subscription.
Can I cancel a review request?
Unfortunately not. Once you've sent the review request email there is no way for us to remove that from their email inbox. You can stop reminders being sent to your client by following this guide.
How can I request a leasing review?
To request for a leasing or rental review, kindly log into your office profile. The office should be on an Enterprise subscription for you to be able to request the review.
What does my client see when I request a review?
The below 90 second video shows what your client will see when you request a review for RateMyAgent and Google.
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Already have a review from your client? Learn how to Import an existing review.
See here for how to Set up automated review requests