Data Feeds allow listings to feed directly to RateMyAgent from your multi-loader software such as MyDesktop, PortPlus, Multiarray, E2 and ReNet to name a few.

Any team member can request a data feed from your agency to RateMyAgent, however, the request must include the contact details of an authorised representative such as a Principal or Director.

Setting up a Data Feed is very easy.

Step 1: Select 'Setting' then 'Data Feed' from your dashboard menu followed by 'Connect'
​

Step 2: Fill in the details, tick the terms and conditions box, and then click 'Submit Data Feed Request'. The Director/Principal field can even be someone authorised to make changes to your agreement with your CRM like an Office Manager.

Step 3: Your Director/Principal will receive an email requiring their confirmation and approval before the data feed request will be forwarded to your multi-loader software provider.

The turnaround time for your data feed to become active is dependent on your multi-loader software provider. In general new data feed connections to RateMyAgent will be live within 72 hours of your Principal/Director confirming the request. There are some exceptions to this where you need to get in touch with your provider directly, like Rockend (AU) or Property Suite (NZ)
​
​

​How to disconnect a data feed if not in use or have changed providers

If your agency is connected to a different data feed/CRM provider or wish to disconnect from a data feed on your agency's RateMyAgent profile then this is an easy task to complete.

Step 1: Log into your agency's RateMyAgent profile and go to 'Settings' then 'Data Feed' to display if there is a current data feed connected.
​
​Step 2: Select the 'Disconnect' button next to the data feed/CRM provider you'd like to disconnect.
​

Step 3: Once you press the 'Disconnect' button, a pop-up box will ask you to confirm if you'd still like to disconnect the fed and if so then click 'Yes, Disconnect'.

​

Step 4: If you wish to connect to a new data feed/CRM provider, click here to follow the steps on getting a new feed connected.
​

If it looks like some of your properties are missing, there are a few ways that this can be resolved. The quickest way to get a property onto your profile if you don't have a data feed (also known as a CRM) connected from your agency to RMA is to upload a property manually from your dashboard if you are the listing agent.

AU & NZ manually upload a listing

If you are sending listings or updates from your CRM but they are not accurate on RMA, please provide us with the file name (file type will be an xml file) that has been sent to RMA. We can search our system to see why the file has not loaded correctly and updated on RMA.

Sometimes there might be a property on your profile that isn't yours, you can withdraw this from your profile in a couple of steps that we outline in the article here.

This works the same as deleting it. Please note this will remove the sale from your agency as well.

You may check this article.

Your days on market stats may be incorrect if property listing dates and sold dates are wrong. To correct this, make sure you have the correct Listing data and sold date in your CRM and repush the updated data through to RateMyAgent

​
​