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What Home attention chips mean

After onboarding, Home can show chips for senders at today's cap, senders that need attention, and blocked actions in active campaigns. Open them.

After onboarding, Home can show chips and labels for senders at today's cap, senders that need attention, and blocked actions in active campaigns. Open the chip or link to go to Senders or Campaigns.

Read the chips

  1. Open Home after Get started is done.

  2. Read the chips above Progress and Performance, then Fleet and Outreach.

  3. Open a senders chip to go to Senders.

  4. Open a blocked-campaigns chip to go to Campaigns.

Senders that need a human show "need attention" or "{N} senders need attention" (or "1 sender needs attention"). Open Senders and fix status. No seat is a license badge, not a status. Statuses stay Draft, Connecting, Challenge required, Active, Limited, Paused, Error, or Needs login.

Caps and blocked campaigns

Fleet can mark a sender "At today's cap". That sender has used today's allowed actions. Wait for the next day or read Safety if the workspace risk budget is at zero.

Outreach can show "{N} blocked in active campaigns". Open Campaigns and the blocked chip on that row. Account Protection named the reason. Fix Safety, Billing, the sender, or Suppressions, then the next send can proceed.

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