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Billing

Have questions relating to billing or vendor compliance? This article contains answers to the most common questions!

Updated over 2 months ago

Realync distributes invoices via email and also uploads invoices into billing portals such as Yardi VendorCafe, RealPage Ops Technology, Nexus Systems, and Vendor Access. If you need an invoice to be uploaded into one of these portals, or if you would like to request a new billing portal to be added, please contact Realync’s billing department.

Realync’s billing terms are net 30 days and all invoices must be paid on or before the invoice due date. We accept ACH, credit card, and check payments. While Realync is headquartered in Indiana, all paper checks must be sent to the below mailing address:

REALYNC CORP.
P.O. BOX 671056
DALLAS, TX 75267-1056

Realync has partnered with payment gateways to streamline payment processing. We accept payments through Paymode-X, AvidXchange, Nexus Systems, Viewpost, and QuickBooks Payments.

Vendor Compliance 🤝

We work hard to ensure that we remain in compliance with every property we partner with. We are familiar with compliance management systems such as Yardi VendorShield, RealPage Vendor Credentialing (ID: 846516), RMIS ( ID: 1792904), Entrada VendorAccess, and more!

If you need a Certificate of Insurance (COI), please click here to download it.

Contracts & Cancellations

If you have any questions in regards to your current contract, renewal, or a cancellation please reach out to your Account Manager and Client Success Manager so they can assist. While our billing team is the best in the biz and super helpful, the Account Manager and Client Success Manager have direct insight into your contract language, terms, and conditions. If you don't know who that is, please email support@realync.com.

Please don’t hesitate to email billing@realync.com if you need additional assistance.

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