All Collections
Setup
New Users - This is where to get started.
19 articles
What is Realync?Still not sure what Realync is and what we have to offer?
Onboarding Form QuestionsDon't know who should complete the onboarding intake form? This article lists all the questions we ask!
BillingHave questions relating to billing or vendor compliance? This article contains answers to the most common questions!
Getting Started with Realync
Downloading the App & Logging into via our Web Dashboard
Getting Started With RealyncFollow these steps to become a Realync Pro!
Learning AcademyEnroll in our Realync 101 self-guided course to become a Realync Pro.
Downloading the Realync AppHow to Download the Realync App
Realync for Desktop or Laptop ComputersHow can you utilize Realync on a desktop computer?
Need Help Solving an Issue?Get answers quickly.
Stabilizers & Accessories
More about Stabilizer and Accessories
Realync StorePurchasing updated or additional equipment is easy, browse through our online store.
Setting Up Your StabilizerHellooooo, it's me. Your new stabilizer (some people call them a gimbal) ready to be set-up!
Accessories For Your StabilizerLights, cameras, and cords, oh my! What you might want to enhance your stabilizer or (some people call them a gimbal).
Setting up Your Account
Initial Set-Up of your Map & Notifications
Map SettingsAdd your address and any other default pins to show off your location!
NotificationsLet's customize your notification settings!
Realync Services
Studios, Journeys, Real360
Realync ServicesLet us help you fill the gaps and stay up-to-date on your video library!
Prepping for your Studios visitHere's our best tips for preparing for your upcoming Studios visit!
Journeys Prep for Realync Studios VisitHow to best prep for your journeys for your Studios visit
Journeys Prep - DIY Journeys "Checklist"
Journeys Script Examples
Journeys Example Shot List