Newest Product Release (11/9/26): photo galleries got an upgrade. Galleries now pull sharper shots from your tours and leave out more unusable photos. You can also rebuild a whole gallery, or just one room, with a single click. Galleries made before this update keep their old photos until you re-generate them. See "Re-generate the whole gallery" below to learn how.
Realync watches your video or 360-degree tour, picks the best still frames from each segment like Entry, Kitchen, and Bedroom 1 and gives you listing-ready photos without scheduling a separate photo shoot. This feature is available on the Core package.
Why teams love it:
One recording, two assets. Every tour you film also becomes a photo gallery for your listings and share pages.
The best shots, picked for you. Realync grabs extra frames when the camera is steadiest and keeps the sharpest one when two shots look alike.
Fewer bad photos. With AI Photo Filtering on, Realync automatically leaves out shots prospects don't want to see, like blank walls, ceilings, floors, closets, close-ups, and tilted angles.
Easy to fix. Rebuild a whole gallery or just one room in a click, and add or rearrange your own photos any time.
How to Access Your Photo Gallery:
Go to the Media section within Realync and find the video you want to work with.
Click the three dots in the top-right corner of the video card.
Select Edit and Enhance > Manage Photo Gallery.
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The gallery is organized into sections that match the segments of your video, like Entry, Kitchen, and Bedroom 1. From here you can:
Reorder photos by dragging and dropping them, including into other sections.
Hide a section with the eye icon. Prospects won't see hidden photos on the share page.
Upload your own photos by clicking "Upload Photos".
Delete photos you don't want. They move to Deleted Photos.
The Additional Photos section is hidden by default, so prospects won't see those photos until you unhide it.
What's new with the photo gallery, and why re-generate?
The November 9, 2026 release makes galleries smarter. But galleries built before the update keep their old photos until you re-generate them. Re-generating is how an existing gallery gets the sharper shots and stricter filtering.
Here's what changed:
Better photo selection. Realync captures extra frames when the camera is steadiest and keeps the sharpest of any near-duplicates.
Stricter AI Photo Filtering. If your property has filtering turned on, galleries now leave out more unusable shots. This works for both standard and Click-Through (360) videos.
Re-Generate Gallery. Rebuild a whole gallery, or just one section, right from Manage Photo Gallery. You no longer need to put the video back into edit mode.
A new badge that tells you whether a gallery has been filtered yet (see the next section).
Cleaner unit galleries. Photos you hide, or that filtering removes, no longer show on a unit's Photo Gallery tab. Sections now follow the same order as your video.
Badge you see | What it means | What to do |
No badge | Cleanup is off for this property. The gallery works as it always has. | Nothing. |
"AI Photo Filtering not applied" | Cleanup is on, but this gallery was built before it was turned on. It may still include unwanted shots. | Re-generate the gallery to clean it up. |
"AI Photo Filtering applied" | This gallery has been cleaned up. Photos you upload yourself are never removed. | Nothing. Re-generate any time to run cleanup again. |
Re-generate when you see AI Photo Filtering not applied, after you edit the video, or when one room's photos aren't showing the space well.
Has my gallery been cleaned up?
AI Photo Filtering is Realync's automatic cleanup for your galleries. When it's on for your property, Realync removes the shots prospects don't want to see, like blank walls, ceilings, floors, closets, close-ups, and tilted angles. It's turned on at the property level.
The cleanup only happens when photos are generated after Nov 9th 2026. A gallery created before filtering was turned on still can have unwanted shots. The badge in Manage Photo Gallery tells you which kind of gallery you're looking at, so you know whether it needs a refresh.
AI Photo Filtering NOT applied:
On web, the badge sits next to Re-Generate Gallery. On mobile, it's just below
the gallery instructions. Hover over or tap the info icon for details.
AI Photo Filtering IS applied:
For 2D videos, you will see up to 6 images generated for each segment. You have the option to delete any photo, hide entire segments of photos generated, and import your own photos of your community.
Re-generate the whole gallery
Re-generating creates fresh photos for every section. Any previous photos you uploaded yourself can be moved to Additional Photos, which is hidden from prospects by default.
On web:
Within your photo gallery, click Re-Generate Gallery in the top-right corner of the gallery.
In the confirmation window, click Re-Generate. Click Cancel to back out without changes.
On mobile:
Within your photo gallery, tap the three dots (⋮) in the top-right corner
Tap Re-Generate Gallery, or tap Cancel to close the menu.
Re-generate a single section
If only one room needs new photos, re-generate just that section. Every other section stays exactly as it is.
Find the section you want to refresh, like Entry or Kitchen.
Click or tap the circular-arrow regenerate icon next to the section name.
Confirm the message, for example Are you sure you want to re-generate photos for Entry section?, by selecting Re-Generate. Select Cancel to back out.
Only that section shows the generating state. You can keep working in the other sections while it runs. On mobile, the section is hidden from prospects until the new photos are ready.
Good To Know:
If you see "Selected segment is not available" This message appears when you try to re-generate one section, but that part of the video was changed or deleted during editing. Because the section no longer matches the video, Realync offers to re-generate the full gallery instead.
Select Re-Generate Gallery (on mobile, Re-Generate) to rebuild the whole gallery so it matches your current video. Photos you uploaded yourself move to Additional Photos.
New videos generate photos automatically. When you finish editing a new video, the photo generation toggle is on by default.
2D videos get up to 6 photos per segment (6 photos per Kitchen segment, living room segment etc.)
Check Additional Photos after a full re-generate. Your uploaded photos are moved to "additional photos", and that section is hidden to the prospect. Drag them back into the right segments or unhide the section so prospects can see them.
Uploaded photos are never filtered. AI Photo Filtering only applies to photos Realync pulls from your video.
Need more help? Reach out to support@realync.com for further assistance!