Stripe Account Verification for New Rechargly Users
When you connect Stripe to Rechargly, Stripe will require identity verification for your business before you can accept BECS or BACS as a payment method. This guide explains how to complete the verification process.
Why verification is required
Stripe requires businesses to verify their identity to comply with financial regulations. Until verification is complete, you may not be able to accept certain payment methods (like BECS Direct Debit) or receive payouts.
How to request BECS/BACS access
Follow the instructions from this guide to request to enable BECS/BACS as a payment method. Once you've done this, you will be requested to verify your identity.
How to check your verification status
Log in to your Stripe Dashboard
Make sure you are in the correct Stripe account (the one connected to Rechargly)
Go to Settings > Account details or visit your account status page directly
You'll see any outstanding requirements listed there
Stripe verification steps
Business representative photo ID
Stripe may ask for a government-issued photo ID (passport, driver's licence) for a business representative or director.
Business details
You may need to confirm your business name, registered address, and business type.
Bank account verification
Stripe may verify your bank account by sending a small test deposit.