If a client does not want to pay via direct debit, you can still manage them through Rechargly and keep everything centralised. You have two options:
Use Manual payments for that customer
From the Agreement page, set the customer to Manual payments.
Rechargly will create all future invoices in Xero for that customer.
Xero will then send the invoice directly to the client so they can pay using their normal method (bank transfer, card, etc.).
You can still see and manage the customer, invoices and status inside Rechargly.
Let the client pay the Xero invoice manually
Rechargly creates the invoice and pushes it to Xero as usual.
The client receives the Xero invoice and makes payment manually.
Once Xero shows the invoice as paid, Rechargly will detect this and mark it as Paid outside Platform.
Payment status syncs approximately twice per day, so updates are not instant.