In the rare circumstance that this happens, we apologize and are happy to fix the mistake. We do quality checks and inventory reviews to avoid these situations. We will work to resolve any issues for you as soon as possible.
Please send us the following info:
Your Order Number
Item Name
Photos that show:
Hold off on sending your faulty item back to us until you've been in touch. If you have any questions, send a message to our customer support team.