As part of our Paid Subscription, you can now prompt clients who have left you a review to quickly copy it to your Google Business Profile without having to rewrite it!

This process is manual to ensure compliance with Google’s policies and to preserve the authenticity of reviews.

After connecting your Google Business Profile with your Renowned account (if you have not done so, please click here for US and click here for AU and NZ to learn more), click 'Dashboard,' then 'Google Reviews' in the left-hand panel, and select the 'Get Google Reviews' tab.

Please note that clients must have a Google/Gmail account to successfully post their reviews to Google.

Click the 'Send Email' next to the review you want the client to copy to Google.

Once requested, you will receive the following prompt, letting you know a request has been sent via email!

Your client will receive an email (see sample below).

The client needs to click the 'Share Review to Google' button, which will prompt them to copy the review by clicking the 'Click to copy review' button and then clicking 'Share on Google.' This will take them straight to your Google Business page for them to post!

This manual submission process is in alignment with Google’s policies, ensuring that all shared reviews maintain authenticity and comply strictly with platform guidelines.

This requirement is part of Google’s policies to ensure that all reviews come from verified user accounts, enhancing their trustworthiness.

Note: These prompts are sent only after the client has submitted their review on RateMyAgent, ensuring a logical sequence in the review process. RateMyAgent sends a series of up to three reminders over 12 days to clients who haven’t yet shared their reviews on Google, which are scheduled as follows:

If clients continue receiving reminders despite already posting the review on Google, it may indicate the review posted to Google through RateMyAgent. Ask your client to select 'No thanks. Don't remind me' button on the email they have received or contact our Customer Support team with your client's email so we can stop the reminder emails for your clients.

*Just so you know, individuals who subscribe to the Pro subscription can only prompt previous clients to post through their Google MyBusiness page.

If your agency is paying the cost of your subscription, please ensure that you have designated your Google business as your primary account and the office admin has grant you access to manage your own Google Profile settings in the Manage Team Google settings within the office's Renowned profile.

To update the Google prompts, the office's admin users must navigate to the Team & Admins section on the left-hand side menu and select Permissions at the top tabs. From there, they can Edit Google business Profile or select Apply to All to update all agent's Google settings with that of the office's settings.

Your admin will be able to select the Google Profile for each team member and the suitable Google account for the agent. Please click the "Save" button after making any changes to the Google profile.

The agent may ascertain the Google account from which the reviews are being prompted by accessing the Google Reviews section on their agent profile.

To stop RateMyAgent from prompting clients to post reviews to your Google profile, you can disconnect your Google Business account from your RateMyAgent profile

If you are having issues with your Google account, let us know you'd like to speak with someone from our team.