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How can I manage and resolve issues related to my listing photos on Renowned and external platforms?

Updated over 2 weeks ago

Managing and Resolving Listing Photo Issues on Renowned and External Platforms

Managing your listing photos effectively is essential for maintaining accurate and professional property listings. Below, we've outlined key steps to address common issues related to photo removal, reappearance, and updates across Renowned and external platforms.


Removing Photos from External Platforms

If your photos still appear on search engines, like Google, after being removed from your Renowned profile, follow these steps:

  1. Identify the source site that continues to host the image (e.g., third-party platforms such as real estate sites).

  2. Directly contact the platform to request photo removal. Renowned does not have control over external databases or platforms.

  3. Be aware that search results may take time to update after the source platform has removed the image.


Preventing Reappearance of Removed Photos

To ensure that your removed photos or floor plans do not reappear on your listing, consider the following precautions:

  • Communicate with your agent and instruct them not to upload the removed photos to any CRM or online platforms linked to the listing. This step prevents any automatic repopulation of the image.


Correcting Incorrect or Default Images

In specific cases where an incorrect or default photo appears on a connected page (e.g., a Google page), you can resolve it by:

  1. Deleting the incorrect/default image from your connected Google page.

  2. Uploading the correct images to the property in Renowned.

  3. Requesting the updated image to be re-shared so it displays properly after corrections.


FAQs and Best Practices

What should I do if photos I removed still appear on Google?

Photos may persist in Google results because search engines take time to update. Ensure the original source hosting the image removes it; then, search results will eventually refresh.

How can I avoid photo-related errors?

  • Double-check which images you upload to any platform.

  • Notify agents or collaborators to avoid uploading outdated or unwanted photos after listing updates.

By addressing these issues promptly and communicating effectively with relevant parties, you can manage your listing photos seamlessly and ensure a professional presentation of your property.

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