Step 1: Log into your team profile to head to your Dashboard, select Reviews tab then Request.
Step 2: Find the property you would like to request a review on and click Request Reviews. In this area, you can choose which agents you would like to request a review for.
Please Note: If you have not already confirmed your property result, you may need to do so. This guide will show you how, click here.
Step 3: Select the desired team.
Step 4: Simply enter your client's contact details and write a message for your client if you like or you can click on Manage Templates to select one of your prefilled templates to send instead and then select if it is for the Seller or the Buyer.
You can also preview your message before you send it then once you've entered in all the details, click 'Request Review' for the review request to be sent off to your client's email address.
Step 4: Once the client replies to the review you will receive an email and the review will be posted on your team profile and each agent's profile.
The client's view of the review request:
How the reviews appear on the team page:
The review in detail on RateMyAgent:
Team Profile: Frequently Asked Questions
Do I need to be on the listing to collect the review?
All agents in your team can be selected for review requests on any listings, it does not matter which members are on the listing.
Can agents within a team still win their own agent award?
Yes, being part of a team does not impact your ability to win an agent award.
How do awards work for teams? (Agent awards + team awards)
For agents, our regular awards metrics are used. Collecting a vendor team review counts toward your RSR if you are on the listing as the supporting or lead agent.
For teams, we use the same metrics as agencies. 3 metrics are used: combining the total properties sold as lead by all team members, average sales value and RSR's of each agent within your team. All of your agents need to collect as many vendor reviews as they can.
If an agent is not on the listing, will the review still count towards their awards scores?
No, while the review is still great to collect, since you are not on the listing, the review will not count for awards.
If you are on a listing (whether it be lead or supporting) and you are selected for the review request within the team review, when the review is collected it will count as a review for your RSR.