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📋 How to Complete Customer Check Out or Check In Forms

  1. 🏠 Open the customer's rental
    Find the customer's reservation in the Admin Console.

  2. 📝 Choose one of the following options

    A. 🚛 Mark Picked Up
    Select this when the customer has picked up the trailer.

    B. 🔄 Mark Returned
    Select this when the customer has returned the trailer.

    C. 📋 Forms
    Select Forms to assist the customer with completing their forms or complete the forms on their behalf.

💡 Pro Tip
One of these three options must be completed for every rental. If the rental is left incomplete, it can cause issues with future rentals, failed review requests, and other automated processes.

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