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📅 How to Change a Rental's Dates (Extend, Shorten or Move)

Shift, extend or shorten a rental and settle the difference

One button handles all three: extending a rental, shortening it, or moving it to different days. Change dates is also how you extend — there is no separate Extend button.

  1. 📆 Open Change dates
    On the rental in Rentals, tap Change dates and set the new pickup and return.

  2. 👀 Preview the change
    You will see the new window and what it does to the price. The difference is worked out against what the customer has actually paid so far.

  3. 💳 Choose how to settle it
    Costs more: Charge the card on file, take a different card, or Forgive the difference. Costs less: refund it. Same price: the dates just move.

💡 Pro Tip
The dates only move once the money goes through. A declined card never leaves you with a rental on the calendar you were not paid for.

💡 Pro Tip
No card on file, or the saved one has died? Choose the fresh-card option — the customer can enter a card on your device or their own, and you can save it for anything else on that rental.

💡 Pro Tip
Extending an already-extended rental works correctly — the difference is calculated from where the rental stands now, not from the original booking.

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