For when something breaks, or a customer upgrades on the day.
🚛 Open Change trailer
On the rental in Rentals, tap Change trailer and pick the replacement.📅 Same dates, new unit
The rental keeps its window. Only the trailer changes.💳 Settle the difference
If the new trailer prices differently you can charge, refund or forgive it — the same choices as changing dates.
💡 Pro Tip
Only trailers actually free for those dates are offered, so you cannot accidentally double-book the replacement.
💡 Pro Tip
If you use GPS tracking, the trip follows the swap — mileage stays attached to the right trailer rather than being credited to the one they no longer have.
💡 Pro Tip
Check the Include pills on the tile before they leave. Straps, a spare or a brake controller belong to the rental, not the trailer, so they still need handing over.