Overview
Before you can start doing showings in RentEngine, an account admin needs to set up you company's showing settings.
Configure your company showing settings
Get started by navigating to Settings > Showings > Company
Overview of settings for Accompanied Showings:
Disable piggybacking
Piggybacking is the ability for prospects to schedule showings just before or just after a scheduled showing at the same property
Max stacked accompanied showings
Stacking refers to the number of showings that can be scheduled at the same property at the same time
Accompanied showing duration
The length of time in minutes for accompanied showings
Max visits per unit per day
The number of trips a showing agent can make to that property in one day. Stacked an piggybacked showings do not count as an additional trip (recommendation: 1)
Max visits per unit per week
The number of trips a showing agent can make to that property in one week. Stacked an piggybacked showings do not count as an additional trip
Minimum notice period
The amount of lead time in hours before a scheduled showing can happen
Send confirmation before showing
The number of minutes before a scheduled showing when the confirmation text message is sent
Auto-cancel for unconfirmed showing
The number of minutes before a scheduled showing when the showing is auto-canceled because the prospect did not use the link to confirm
Assign unassigned leads to agent on showing
Use this to assign the prospect to the showing agent for all future communication and lead tracking (only recommended if you use commission-based external agents)
Only schedule showings with lead's assigned agent
Use this to only allow prospects to schedule/reschedule with agent assigned to them (only recommended if you use commission-based external agents)
Drive time buffer
Use this to apply an additional buffer (%) to the Google Maps drive time between showings
Overview of settings for All Showings:
Send application after showing is completed
If the agent or prospect does not add feedback & choose the next step after a showing, the system will automatically close out the showing and send the application link 1 hour after the showing's scheduled start time (recommendation: yes)
Max lead time for showings
The number of days in advance that a showing can be scheduled (recommendation: 7 days)
Require PM approval for showings
Use this feature if you want to manually approve showing requests, rather than them being scheduled automatically after an approved prescreeening
Overview of Showing Windows:
Self-guided
Select in blue the hours/days that self-guided showings can be scheduled each week
Select in blue the hours/days that remote-guided showings can be scheduled each week
Accompanied
The availability for accompanied showings is controlled at the property and agent-level
Don't forget: Press "Save" at the top-right to save your settings