Overview
Text is one of the most direct ways to get patients into the Ageless AI experience. These templates give your staff ready-to-send copy for two situations: getting patients to complete a visualization for the first time, and following up personally at key moments in the patient journey.
There are two categories:
Campaign Texts — Broadcast texts sent to your patient list or segments to introduce Ageless AI and drive first-time completions.
Situational 1:1 Texts — Staff sends these in specific moments: after a phone inquiry, post-consultation, no-show follow-up, and more.
Send these from your practice's existing text platform or directly from a staff member's phone.
Why This Matters
Text is the highest-reach channel your practice has. Open rates for SMS sit around 98% — most messages are read within three minutes of receipt. Email is valuable, but text is immediate.
Patients read texts. Unlike email, texts don't get filtered, buried, or saved for later. The message lands and gets seen.
Short copy, fast action. A well-written text removes every barrier between curiosity and the first click. Thirty seconds from reading to visualization.
1:1 texts convert at the highest rate. A personalized text from a staff member — sent right after a consultation or phone inquiry — turns a warm conversation into a completed visualization before the patient leaves the parking lot.
Text fills moments email can't. Some patients won't open a marketing email but will respond to a text from a real person at your practice. Both channels together leave no gap in your outreach.
Campaign Texts
Use these for broadcast sends to your patient list or segments. Keep them short, specific, and direct. Every text should have one job: get a click.
Character limit: Keep texts under 200 characters to avoid messages splitting into two. Longer texts can still be sent but may display as separate messages on some carriers.
General Announcements
Use these to introduce Ageless AI to your full patient list
Option A — Treatment Tester
NEW: 'Treatment Tester' — You can visualize what you might look like with a few treatments. Click to find out! [Link]
Option B — Future Face
Curious what your face looks like in 15 years? Our AI shows you — and what treatments could change the trajectory. [Link]
Treatment-Specific
Swap in the relevant treatment name for each segment. Higher specificity = higher click rate.
Microneedling
Curious what microneedling would look like on you? Our AI shows you in 30 seconds. Try it here! [Link]
Botox Cross-Sell (for filler patients)
Hi [First Name], curious what Botox could add? AI shows you on your own face before you commit to anything. [Link]
Filler Cross-Sell (for Botox patients)
You loved your Botox. Now see what fillers would look like alongside it — on your face, not a stranger's. [Link]
Laser / Skin Quality
See what laser or microneedling could do for your skin quality. AI shows you on your own photo in 30 seconds. [Link]
GLP-1 Patients
This segment is highly responsive. They're already invested in transformation and thinking about their appearance.
Option A
Everyone's talking about GLP-1s. See what they'd actually do for you. Upload a photo and see your results! [Link]
Option B
Your body is changing. See what body contouring or facial volume restoration could add to your results. [Link]
Situational 1:1 Texts
These are sent by a staff member in the moment — triggered by a specific patient interaction. They're not broadcast sends. They're personal, timely, and convert at the highest rate of any outreach type because the patient is already warm.
Before sending: Check your Ageless AI dashboard to see what messages have already gone to this patient. Don't send something they've already received.
Patient asks about a treatment over the phone
Hi [Name], here's the link to see what [treatment] would look like on you. Takes 30 seconds, totally private: [Link]. Let me know if you have questions!
After a consultation — patient didn't book
Hi [Name], your treatment visualization is still saved here: [Link]. Ready when you are. No pressure.
After a consultation — patient wants to review at home
Hi [Name], here's your visualization link to review at home: [Link]. Your results are saved. Call us when you're ready to discuss.
Lapsed patient reactivation
Hi [Name], it's [Practice]. We added a beauty score tool — find out yours in 30 seconds: [Link]
No-show follow-up
Hi [Name], we missed you today. No worries — here's a link to see your treatment results again: [Link]. We'll find a time that works.
Best Practices
Send situational texts immediately. A text sent within an hour of a consultation or phone inquiry converts significantly better than one sent the next day. Strike while the conversation is fresh.
Keep it under 200 characters. Long texts split into multiple messages, which looks unprofessional and reduces click-through. Trim anything that isn't necessary.
Send from a real person when possible. "Hi [Name], it's Dr. Sarah" outperforms a generic brand sender. Patients are more likely to click a text that feels personal.
One link per text. The only CTA is the visualization link. Don't add your website, your booking page, or anything else. One action per message.
Personalize treatment-specific texts to the segment. A Botox patient and a GLP-1 patient are not the same audience. Use the right copy for each.
FAQs
Q: What platform should I use to send campaign texts?
Your existing text platform — whatever your practice already uses for patient communication. If you’re a RepeatMD customer, send a text to your patients right from your admin panel via your marketing tab.
Q: Can I edit the copy?
Yes. The templates above are starting points. Adjust the tone to match your practice voice — but keep them short and make sure every text includes the link.
Q: How is this different from Ageless AI's automated texts?
Ageless AI automatically sends text follow-ups after a patient completes their visualization. The texts in this article are ones your staff sends — to drive patients into the experience or to follow up in specific situations outside the automated sequence.
Support
Need help? Email support@ageless.ai