With Affirm, you can give your patients the flexibility to pay at their own pace.
Click here for Affirm FAQs
Your patients will be seeing Affirm promotions across the app to help drive awareness to the financing options available to them in-app.
1. When patients are ready to check out, they should go to their cart to finalize their purchase.
2. Once confirmed, they will click Checkout at the bottom of the screen and be directed to now select their form of payment.
3. Next, the patient will need to select Affirm as their payment option and click Place order at the bottom of their screen.
4. Your patient will confirm their email address and select Pay.
5. The page will redirect to Affirm’s website where the patient can use their mobile number to log into their existing Affirm account.
6. If the patient has never used Affirm, they will be redirected to create their account:
Patients can create an account to finance your purchase with Affirm in a few different ways. Click here to learn more.
If the patient is experiencing trouble logging in with their mobile number, click here to troubleshoot the issue, or fill out the form at the bottom of the page.
7. Once the patient is signed in, they can pick a payment plan that’s best for them. Selecting the payment plan does not mean you're qualified. You will go through the qualification process after selecting the desired payment plan on this screen.
8. Once approved, Affirm will share the payment plan showing exactly what is due on the designated due date. Approvals should take no more than 15 seconds. Patients can set up automatic payments for this purchase by selecting the toggle at the bottom of the screen.
9. Check the box that you agree with the terms and conditions.
10. Click Continue.
The patient will then be redirected back to RepeatMD for your order confirmation.
💡Pro tip: |
The purchase will show up as MyRepeat on their bank statement. |
Affirm FAQs
Can Affirm be used for purchases made in-office?
No. Your patients can only use Affirm if they are making a purchase on your app.
My practice is based in Canada, what does this mean for me?
This update will not affect your app at all! We will make Affirm financing available in Canada when we launch our Canadian shop for V2. Be on the lookout for more information from your CSS.
What financing programs does Affirm offer?
Affirm has a powerful checkout solution that dynamically offers the perfect payment options for your patients and cart sizes. Shoppers receive the most relevant payment terms with just a few simple pieces of information. With Affirm, your patients will see terms anywhere between 3 and 36 months. Generally, Affirm will support orders between $50–$20,000.
Buying with Affirm is quick and easy—we ask new users for just a few pieces of basic information, and then our approval decision only takes 10–12 seconds. Returning users just need to sign in to apply. Shoppers are then offered between 1–3 payment plan options depending on their cart size and credit history, and on the financing program you choose.
How do my patients access Affirm as a payment option?
Patients can only use Affirm if they are making a purchase on your app.
Once services are added to their cart, they can select Affirm as their payment method at checkout. They’ll enter a few pieces of information and get a real-time decision. (Or if they’re a returning user, they’ll simply sign in.) They’ll then see 1–3 payment options with terms ranging from 3 weeks–36 months, depending on their cart size and credit history, and on the financing program you chose.
Once your customer confirms their payment plan, their order will process. Your customer will then make their payments at affirm.com or in the Affirm app, or they can turn on AutoPay.
Pro tip: There are a few different ways for patients to create their account with Affirm. Click here to learn more.
What will my customers pay?
For each Affirm transaction, shoppers pay 0–36% APR based on their credit history and the financing program you choose.
If your customer isn't approved for the full amount in their cart, they will be asked for a downpayment. They cannot edit the downpayment amount nor can they request to pay a downpayment if it wasn't offered to them. Read more about it here.
When shoppers select Affirm at checkout, they’ll get detailed payment plan options. No matter their payment plan, they’ll never pay a penny more than they agreed to on day one—Affirm never charges shoppers late fees or any other kind of fee. We take on all repayment risk.
Does checking a patient's eligibility affect their credit score?
No—your credit score won’t be affected when patients create an Affirm account or check their eligibility.
My patient has been denied, what happens next?
Affirm doesn’t approve every application, so you may be approved for a loan at some stores but not others, or may already have an Affirm loan but not be approved for another right now. If a patient gets declined, they will receive an email explaining more about their decision. To learn more about Affirm Loans, click here.
There also may be a time when your customer isn't approved for the full amount in their cart. In that case, they will be asked for a downpayment. They cannot edit the downpayment amount nor can they request to pay a downpayment if it wasn't offered to them. IF they have additional questions, they can contact Affirm's customer care team or read more about it here.
If your patients have additional questions, they can always contact Affirm's customer care team via live chat or by phone at 855-423-3729.
Pro tip: Make sure you set the correct expectations for your patients. Affirm has a few factors they take into consideration when reviewing, approving, and denying loan applications. You can not confirm or deny whether or not they will be approved.
Can the patient pay off their purchase early?
Yes! There is no penalty for paying early.
How does my patient make payments?
Patients can make or schedule payments at affirm.com or in the Affirm app for iOS or Android. Affirm will send an email and text reminders before payments are due.
Patients can also select to enroll in Auto-pay upon confirming your repayment option.
If my patient has an account with Affirm, are they automatically approved every time they want to use it?
Patients will go through an approval process each time they want to finance a purchase with Affirm. Click here to read more about Affirm loan applications.
A patient can see if they prequalify for an Affirm loan, but it depends on a few different factors. Click here to read more.
I want to promote that we offer Affirm on RepeatMD. Do you know how I can do that?
There are specific rules and compliance guidelines you have to follow when promoting Affirm to your patients. To make it easier for you, we are currently creating compliant assets for our practices to share on your channels and in-office. We will provide an update once the material is ready!
Can patients finance more than one package?
Like a typical order, the patient will add multiple packages to their cart and check out using Affirm to which they will either be approved or denied depending on Affirm's standards.
If they were to make two separate purchases, the same process of application will apply.
To learn more about Affirm loan applications, click here.
Can patients purchase memberships with Affirm?
No. You can not finance a membership using Affirm.
Should the patient have multiple items in their cart, including a membership, and want to finance using Affirm they will not be allowed to and would need to pay for the membership separate from the rest of their items.
Does Affirm show up on a credit report?
These things won’t affect a credit score:
Creating an Affirm account
Checking your purchasing power
4 interest-free payment plans
Pay now transactions
These things may affect a credit score:
Installment loans
Your payment history with Affirm
How much credit you've used
How long you’ve had credit
Making late payments
Should your patient have any additional questions not covered above, we recommend they contact Affirm Customer Care Team at 855-423-3729
Have additional questions about your app?
Contact our Support Team at support@repeatmd.com.