Overview:
This article walks through how to customize your returns experience to match your return policies using the General Policies settings in ReturnLogic.
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You can make these changes on the General Policies Settings page.
Here you have the ability to customize the following settings:
Return Window Start Date
Enable Returns Before Fulfillment
Label Expiration Period
Include Tax in Product Prices
Exchange Type
Variant Exchange Charge
Multi-Exchange Return Policy
Inventory Threshold
International Exchanges
Show International Exchange Disclaimer
Warranty and Exchange Product Exclusions
Store Credit Expiration
Automatic or Manual RMA Authorization
How Products Display in the Return Center (Originate Mode)
How Customers Can Look Up Orders
Receipt Validation
Auto Complete RMAs
If you have any questions about the answer above, feel free to email us at support@returnlogic.com.