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These changes can be made on the Returns Reasons Settings page:

  • To edit an existing Return Reason, select the blue edit button. 

  • To create a new Return Reason, select the green "Add Reason" button.

  • Save and publish changes.


Next: See how you can get the most actionable returns data from return reasons and dispositions!


If you have any questions about the answer above, feel free to email us at support@returnlogic.com

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