Overview:
Has a shopper contacted you asking if they can change their exchange to a refund, or refund to a store credit? No problem! ReturnLogic allows you too easily change your shoppers return types with no hassle.
To begin this process, locate your RMA and follow the steps below:
On the RMA, select "Actions" and "Adjust Return"
Select the "Return Type" dropdown and choose your new return type.
Select "Save".
We're here to help! Email us at support@returnlogic.com or use the live chat inside the platform with any questions or feedback.