Processing RMAs:
Everything the customer service team needs to know to keep customers happy and RMAs flowing smoothly.
How Do I Process an RMA
How to Process a Refund of an Exchange
How do I process a Gift Card or Store Credit (Shopify Plus vs Shopify)?
How do I process Store Credit with BigCommerce
How to Manually Process an RMA
How Do I Adjust or Edit a return?
How Do I Find Processed/Completed RMAs?
How Do I Manually Create a Return for a shopper?
How to add an item to an existing RMA?
How do I delete an RMA?
How to view changes made to an RMA