Processing RMAs:

Everything the customer service team needs to know to keep customers happy and RMAs flowing smoothly.

8 articles in this collection
Written by Gina L

How Do I Process an RMA?

Learn how to find and process a return.

Written by Gina L
Updated over a week ago

How Do I Find Past RMAs?

Written by Gina L
Updated over a week ago

How Do I Adjust an Exchange to a Different Return Type?

Written by Gina L
Updated over a week ago

How Do I Reissue a Shipping Label?

Learn how to resend a shipping label to a customer.

Written by Gina L
Updated over a week ago

How Do I Manually Create an RMA?

Learn how to create an RMA for a customer in Originate.

Written by Gina L
Updated over a week ago

How to add an item to an existing RMA?

Written by Gina L
Updated over a week ago

How do I delete an RMA?

Written by Gina L
Updated over a week ago

How do I process an RMA Gift Card or Store Credit (Shopify Plus vs Shopify)?

Written by Gina L
Updated over a week ago