Edit this on the Policy Settings page


When it comes to processing RMAs, there are two choices: 

  1. Automatically Authorize RMAs-  RMA requests that fall within policy parameters will be automatically authorized.

  2. Manually Authorize RMAs-  RMA requests that fall within policy parameters will need to be manually authorized by an Originate team member.


If you have any questions about the answer above, feel free to email us at support@returnlogic.com

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