Return Policy and Automation Settings:

How to configure your account settings to provide a smooth returns experience that aligns with your Return Policy.

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11 articles in this collection
Written by Tyler Kleinfelter

How Do I Set Up Return Reasons?

Learn how you can customize existing returns reasons, add new, require return comments, and require images when customers request a return.
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Written by Tyler Kleinfelter
Updated over a week ago

How Do I Limit Products Showing Up for an Exchange?

Learn how you can use Exchange Product Exclusions to control what products are available for exchanges.
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Written by Tyler Kleinfelter
Updated over a week ago

How Do I Configure My Return Policy Settings?

Learn how to customize your returns experience to match your returns policy.
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Written by Tyler Kleinfelter
Updated over a week ago

How Do I Set My Restock Locations?

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Written by Tyler Kleinfelter
Updated over a week ago

How Do I Configure My Shipping Options and Shipping Address?

Learn how to update your return shipping address, set a flat return shipping fee, and customize your shipping options.
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Written by Tyler Kleinfelter
Updated over a week ago

How Do I Change If RMAs Are Processed Manually or Automatically?

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Written by Tyler Kleinfelter
Updated over a week ago

How Do I Enable Restocking Options Inside ReturnLogic?

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Written by Tyler Kleinfelter
Updated over a week ago

How Do I Set Dispositions for Returned Items?

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Written by Tyler Kleinfelter
Updated over a week ago

How Do I Export Data?

Learn how to download your RMA and Shipping Reports as CSV, Json, or Excel formats.
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Written by Tyler Kleinfelter
Updated over a week ago

How do I Add Product Rules to Final Sale, Exchange Exclusions and Non-Returnable Items?

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Written by Tyler Kleinfelter
Updated over a week ago

How do I add, delete, or edit dispositions?

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Written by Tyler Kleinfelter
Updated over a week ago