Visit the Dispositions under Collector in your Settings.
To add a disposition, select the green “Add Disposition” and fill out the required fields followed by “Save”.
Default dispositions definitions:
Ready for Resale: The item has no damage can be sold right away.
Liquidate: The item cannot be resold
Damaged: The item has been blemished
Incomplete: The item has missing parts.
Additional Units: If shopper sends back an empty box or wrong item.
Unassigned: Use this option if you have not decided on what to do with the product.
To remove a disposition, select the red trash can next to the disposition you would like to remove.
To edit a disposition, select the blue pencil next to the disposition and make the change you would like. To finalize the changes, select the “Save” button.
Additional Information: Dispositions should be customized to fit your team’s definition so products can be moved to the next step along your internal workflow.
We're here to help! Email us at support@returnlogic.com or use the live chat inside the platform with any questions or feedback.