IQ Analytics & Reporting

Tips and tricks to help you get the most out of your returns data!

4 articles in this collection
Written by Gina L and Tayla Plett

IQ Analytics Dashboard Calculations

Learn how the metrics in the analytics reports are calculated and find the definitions to key terms.

Written by Gina L
Updated over a week ago

How to Use Return Reasons and Collector Dispositions for the Most Actionable Product Feedback

Learn the difference between the Return Reasons shoppers select and the Collector Dispositions your team will use when receiving returns.

Written by Gina L
Updated over a week ago

How to Use Secondary Return Reasons to Collect the Most Actionable Product Feedback

See example secondary return reasons, learn best practices when implementing secondary return reasons, and learn how to set them up!

Written by Tayla Plett
Updated over a week ago

How Do I Export Data?

Learn how to download your RMA and Shipping Reports as CSV, Json, or Excel formats.

Written by Gina L
Updated over a week ago