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June 2021 Product Update
June 2021 Product Update

Live support, new BuzzCards, MMS texting, QuickBooks integration and more!

M
Written by Mariah
Updated over a week ago

Get real-time live support!

We just launched our chat widget inside your ReviewBuzz app. Now you can get answers to your questions quickly and conveniently.

Head over to your dashboard to get in touch with us instantly!

New BuzzCard design and personalized business card option

We’ve freshened up the design of the BuzzCards and given you the option to add your business card to the reverse side.

Check out our new design:

Don't want to add your own design? No problem! You have the option of using a default front design for BuzzCards, instead of uploading a custom design.

You can find them in your toolkit here.

Don’t know what BuzzCards are? During unprecedented times like this, leave a card behind once you're done with your service.

In three easy steps, your clients can leave a review in a safe and socially distant manner.

They just point their camera at the QR code, click on the link, and then write the review.

MMS Text Review Requests. Now with Pictures!

Historically, review requests sent via SMS text have much higher success rates over email.

Now we’re taking it one step further and allowing you to send MMS texts, giving you the ability to add employee pictures to review requests!

This feature is still in beta so to enable it, hit us up in the chat widget below, email us at support@reviewbuzz.com or call us at 760-407-8080 ext 2.

Once your account has MMS texting enabled, whenever you send a review request a picture of the employee who helps the customer will appear with the text message.

Note: All field employees should make sure their profile picture is uploaded (and looks professional) so customers can see their beautiful smiling faces in the message. :-)

Empower your sales teams to close more deals

Now, with the ReviewBuzz mobile app, share reviews that are in close proximity to your customers, and help your sales team win more customers.

You can showcase up to 15 relevant, localized reviews to your customer when you visit them.

Do all this in a few clicks right from our mobile app. Available only to those with BuzzMaps enabled.

Don’t have BuzzMaps? Contact us and learn how to enable it in your account.

Integrate Quickbooks with ReviewBuzz: Now in Beta

Our ultimate aim is to help you get maximum reviews for your business.

To make that easier, you can now integrate Quickbooks Online and ReviewBuzz through Zapier so you can request review automatically.

Once you trigger a new invoice for your client, a review request is created and sent automatically to your customer.

Email rich@reviewbuzz.com if you’d like to be a beta tester!

Step by step video that shows you exactly how to integrate coming soon!

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