Curious about those links at the very bottom of your site? This guide explains what each policy means and why they are essential for your website.
✨ When You Need This Guide
You’re wondering what the HIPAA Policy link actually covers.
A client asks where they can find your Terms of Service.
You want to ensure your site is compliant with Accessibility standards.
You need to know who to contact if a legal link isn't working.
You want to ensure your site stays up-to-date by editing your own legal links.
What This Covers (And What It Doesn't)
✅ A breakdown of the four standard legal and informational links in your website footer.
❌ Detailed legal advice or customized drafting of your specific practice policies.
You'll Need
Access to your ALOHA public-facing website.
✅ Understanding Your Footer Links
Your website footer is designed to keep your practice transparent and compliant. Here is a breakdown of the key sections:
Privacy Policy: This link opens a document that tells your visitors exactly how you collect and use their data. It covers things like cookies and contact form information.
Terms of Service: Think of this as the "rules of the road." It outlines the legal agreement between you and the person using your website.
HIPAA Policy: This is vital for healthcare providers! It explains how Protected Health Information (PHI) is handled and kept secure.
Good Faith Estimate (GFE): This link provides patients with a clear understanding of the costs of their care.
Accessibility: This link confirms that your site is built to be usable for everyone, including individuals using screen readers or other assistive technologies.
💡 Common Questions
What You Might Notice | Why It's Happening | What to Do |
A link leads to a "404 Error" page. | The URL path might have been accidentally changed in settings. | Contact ALOHA support to have the link path reset. |
The "HIPAA Policy" looks generic. | These are often standard templates provided for baseline compliance. | Review the text to ensure it matches your specific practice's internal procedures. |
The year in the copyright is wrong. | The system may need a manual refresh or a template update. | Check your Site Settings or reach out to our team to update the footer date. |
You need to change the information in a policy. | Your practice policies have changed. | Follow the steps in this article to find the policy you need to update and make/publish your changes. |
You aren't sure if a link is required. | Requirements for things like the Good Faith estimate are state-dependent. | Use the Simple Prompt below to check your local requirements. |
🤖 Simple Google/AI Prompt to Check Your State Rules If you're unsure if a link is required by law in your area, copy and paste this into your tool of chouse:
"Is a [Link Name, e.g., Good Faith Estimate] notice legally required to be posted on a healthcare provider's website in the state of [Your State]?"
🎉 You'll Know It's Working When:
Clicking any footer link opens a clear, readable document.
You feel confident knowing your legal policies are up to date and easy to find.
Your site meets standard compliance requirements for healthcare websites.
💬 Need Help? We're Here!
If you have questions about your website layout or need help updating a specific policy link, don't hesitate to reach out!
📞 Phone: 800-563-0469 📧 Email: support@getaloha.com