Managing your clinic and your marketing shouldn’t feel like a full-time game of "copy and paste." With the ALOHA® integration for GoHighLevel (GHL), your patient and appointment data flows automatically from ALOHA to GHL. This keeps your marketing team in the loop and your front desk focused on patients, not data entry.
✨ When You Need This Guide
"How do I stop manual data entry between my EHR and my marketing platform?"
"I want my marketing agency to see which patients actually showed up for appointments."
"Can I automatically tag my ALOHA patients inside my GoHighLevel account?"
"How do I get my ALOHA appointments to show up on my GHL calendar?"
What This Covers (And What It Doesn't)
✅ Covers: Setting up the connection, syncing patient contact info to GHL, and mapping appointments to a GHL calendar.
❌ Doesn't Cover: Updating your account information in GoHighLevel.
Prerequisites/You'll Need
Admin or Manager access in app.reviewwave.com.
An active GoHighLevel account with location-level access.
Knowledge of which specific GHL location you want to link.
✅ Connecting Your Accounts
Follow these steps to link your systems and start the automatic sync:
Find the Integration: Log into app.reviewwave.com and head to Gear Icon > Integration. In the "Other Integrations" dropdown, select GoHighLevel.
Authorize the Connection: Click Connect to GoHighLevel. This will open a login window for GHL. Enter your GHL credentials and select the specific location you want to authorize.
Validate the Location: ALOHA will check to make sure that GHL location isn't already linked to another account.
Pick Your Calendar: You’ll see a Calendar dropdown. You can choose an existing GHL calendar or click "Create one for me" to let ALOHA build a default one.
Note: Choose carefully! This calendar selection is locked once you save it. To change it later, you'd have to disconnect and start over.
Save and Sync: Click save, and you're done! ALOHA will begin sending data in the background within about 5 minutes.
🛠️ How It Works
To keep your workflow smooth, here is exactly how the data moves between ALOHA and GHL.
↔️ One-Way Data Flow
Information only moves from ALOHA to GoHighLevel. Any changes you make in GHL (like updating a phone number or moving a calendar event) will not show up in ALOHA. ALOHA is always your source of truth.
👤 Patient Sync Rules
Initial Sync Only: ALOHA creates the contact in GHL once. If you change a patient's name, email, or address in ALOHA later, those changes will not update in GHL.
Full Account Sync: Currently, the sync includes all patients in your account: there is no way for specific patients to opt out of the sync.
📅 Appointment Rules
Future Only: The sync only looks forward. Your past appointment history will not be moved to GHL.
End Times: ALOHA sends the start time, but GHL will use its own default duration (like 30 or 60 minutes) for the event length.
One Location Limit: You can only link one ALOHA account to one GHL location. You cannot map multiple ALOHA offices to a single GHL sub-account.
💡 Common Questions
What You Might Notice | Why It's Happening | What to Do |
Some patients aren't appearing in GHL. | The patient is likely missing an email address, a phone number, or has an invalid phone format. | Check the patient record in ALOHA and ensure they have a valid email and phone number. |
My 10,000 patients haven't all synced yet. | Large syncs take time to respect GHL's speed limits (about 100 contacts every 5 minutes). | Hang tight! A practice of that size can take about 8 hours to fully sync the first time. |
I updated a phone number in ALOHA but GHL still has the old one. | This integration creates contacts once but does not sync demographic updates later. | Manually update the contact in GHL if a patient changes their primary contact info. |
🎉 You'll Know It's Working When:
New contacts in GHL appear with the "Aloha Patient" tag.
Upcoming appointments from ALOHA appear as events on your chosen GHL Calendar.
Your marketing team sees appointment statuses (like "Attended" or "Cancelled") updating automatically in GHL.
💬 Need Help? We're Here!
Still have questions or running into a snag? Our support team is ready to jump in and help you get back on track.
📞 Call Us: 800-563-0469
📧 Email Us: support@getaloha.com