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How to Relink Dependents in The Scheduling App
How to Relink Dependents in The Scheduling App
Travis McCann avatar
Written by Travis McCann
Updated over 6 months ago

To relink a dependent, you must access the primary patient’s Scheduling App account.

You will need to follow a couple of steps to do this:

  1. Access The Scheduling Portal by logging into the client’s Review Wave account and going to SCHEDULING > MOBILE APPS > Copy and paste the Scheduling Portal URL into another tab.

  2. You will need to log into the primary patient’s (the one who holds the dependents) account in The Scheduling Portal.
    - You can do this by using their phone number for their username.
    - For their password, you will need to go to their Contact > Tokens > Generate Token > Use that Token as a temporary password.

3. Once you log in, you will need to click the Settings Wheel on the bottom right > Click “Manage Dependents” > Click “Add Dependent” > Enter the dependent’s first name, last name, and phone number.

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