Aloha Help Center

Aloha (Formerly Review Wave)

Your go-to resource for Patient Engagement tools

Spread the Love (and Get Rewarded!) with Aloha Referrals

🎓 Level Up with the ALOHA® Academy & Onboarding Checklist

Account Settings & Integrations

Acccount Settings_{4 articles}

Billing_{2 articles}

Integrations_{8 articles}

Users_{4 articles}

Images_{2 articles}

Daily Operations & Reminders

General Reminders_{8 articles}

Dashboard Features _{2 articles}

Mission Control_{1 article}

Provider App_{4 articles}

Feedback Settings_{4 articles}

Request Feedback_{3 articles}

Sharing Reviews _{3 articles}

Track Feedback_{3 articles}

Contact List Management_{10 articles}

Conversations_{12 articles}

Bulk Messages_{6 articles}

Message Templates _{4 articles}

Online Scheduling

Settings_{12 articles}

Setup Instructions_{5 articles}

Scheduling History _{1 article}

Show Templates_{1 article}

The Scheduling App_{9 articles}

🔗 Linking Form Submissions to a Contact

📝 How to Build & Customize Your Forms in ALOHA®

🌐 How to Find & Add a Form to Your Website

📝 Troubleshooting Forms: Missing or Unlinked Submissions

Show Forms_{5 articles}

Show Templates_{1 article}

Show Campaigns_{14 articles}

Show Tags_{2 articles}

Show Templates_{5 articles}

Aloha Add-Ons: Phone, AI, & Growth Tools

Answering Service_{1 article}

Hosted Site_{5 articles}

Web Chat_{1 article}

Local Listings_{1 article}

Advanced Troubleshooting & Optimization

🔄 Is Your Embedded Scheduler or Form Not Updating? (A Cache Fix)

🗺️ Accessing Your Aloha Account While Traveling Abroad

🔒 Is Aloha HIPAA Compliant? Your Patient Data Security Questions Answered

SMS Opt-In Compliance for Your Website Forms

Terms and Conditions for Text Messaging (10DLC)

Privacy Policy Requirements for Text Messaging (10DLC)

📥 How to Import Patient Data with a CSV File

🔄 Restoring Your Aloha Connection in Minutes

🌉 Quick Fix: Resubmitting Electron Bridge

🌉 Reconnecting Your ALOHA® Bridge for Jane EHR