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CallPop Key Features
Travis McCann avatar
Written by Travis McCann
Updated this week

Call Pop is a great feature that will allow you to handle incoming calls from patients with ease. Here are some key features that you will have at your fingertips. It's compatible with Windows and Mac OS.

Incoming calls:

Gone are the days of having to answer a call from a patient and then frantically look for all their information within your system. Call Pop makes it so that you will receive a notification on your desktop when a patient is calling in. The notification will have the patients next appointment information; this way you already know when they are coming in. Or, if they are someone you have been trying to schedule, this will be a great reminder to get them on the calendar.

Beyond the appointment information, if you click on the patients name you'll have even more information at your fingertips, including their family members and insurance eligibility results.

Message Patients:

Tired of having to go from one screen to view your EHR and then another screen to message patients? Now you won't have to do that! You can manage messaging patients directly from the Call Pop application. The best part is that the messages you send with Call Pop will sync with your Aloha Conversations.

Create Patient Notes:

Have you been on the phone with a patient and they gave you some important information? Usually, you have to write that information down and then type it into your system after the fact. Call Pop allows you to type out that information right away, and those notes will write over directly into Aloha.

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