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Linking an Electronic Scale with Rewaa Platform
Linking an Electronic Scale with Rewaa Platform
Updated over a week ago

If your business involves selling products like fruits, vegetables, meat, or any other items priced by weight, Rewaa allows you to integrate an electronic scale for seamless pricing and sales. Follow these steps to connect your electronic scale to the platform.

Steps to Link an Electronic Scale to Rewaa

  • Print a barcode from your electronic scale.

  • Go to Rewaa Platform > Settings > Configuration.

  • Navigate to: Weighted Product Configuration.

  • Enter the following details based on the barcode printed by the scale:

    • Weight Unit (e.g., Kg, g).

  • Do the last digits of the barcode represent the price or the weight?

  • Start Name: The first two digits of the barcode.

  • Mark the checkbox: Weighted product barcode has a check digit.

  • Click Save.


FAQs

1. When should I link the scale to the platform?

Link the scale before uploading weighted products to ensure the product details in the inventory match those in the scale. For assistance, contact technical support via the Rewaa Platform chat or WhatsApp.

2. Can I link more than one electronic scale to Rewaa?

No, you can link only one electronic scale.

3. How do I configure the scale to print barcodes?

Barcode configuration varies depending on the scale type. Refer to the user manual provided with your scale or contact the scale provider for guidance.

4. How do I determine if the last digits of the barcode represent the price or weight?

Check the product data programmed into the scale. For further assistance, contact Rewaa's technical support via the Rewaa Platform chat or WhatsApp.

5. Will changing the electronic scale affect previously added products in the inventory?

The new scale's settings and product identifiers must match the previous scale to read product data correctly. Contact technical support for guidance via the Rewaa Platform chat or WhatsApp.

6. Is there a difference in adding weighted products versus non-weighted products?

Yes, the SKU for weighted products consists of only five digits.

Example:

  • Product Name: Apple

  • Printed Barcode: 990000123101

  • Remove the first two digits (99) and use the next five digits (00001) as the SKU for the product.

Navigate to Stock and Pricing Details, mark the checkbox Weighted Product, and complete the rest of the details. For more information, click here.

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