What counts as a “sales channel”?
Any source you sell from and want included in demand + inventory planning: e-commerce stores (e.g., Shopify), marketplaces, point-of-sale systems, and other connected source systems (ERP, WMS feeds that carry orders).
Where to connect channels
In the Network page:
Click + Add Channel for each store/marketplace/POS.
Select the integration type and authenticate (method varies by connector).
On the right, choose which data to sync (orders, products, on-hand stock).
You can add additional channels later from the same Channels area in the app.
What data we sync from a channel
Orders / sales history (drives demand forecasts).
Products / SKUs (catalog details).
On-hand inventory (where available).
Channel data feeds into forecasts, health labels, reorder timing, and PO planning.
Disable or ignore a channel’s stock
If you don’t want a channel counting toward stockouts (e.g., a test store), you can disable its linked location during the Locations onboarding step (Enabled toggle) or later in settings.
Multi-channel consistency
Rewize reconciles product demand so individual channel forecasts roll up to a consistent total—useful when planning central inventory that serves many storefronts.
Troubleshooting channel data
Not seeing expected SKUs? Confirm the channel is connected and enabled.
Sales missing? Check the sync is complete (see Why does the sync process take so long?).
Comparing channel vs total demand? Ensure the correct channel filters are active in Products or the forecast view.
Need a channel that’s not listed?
Reach out in the in-app chat or via info@getrewize.com We can review API/CSV options or advise a workaround import.