5. Required condition of the apartment at move-out

At move-out, the apartment must be fully cleared and handed over in good condition.

All personal belongings and furniture must be removed, including non-fixed items such as lights, curtain rails, floors, and other additions. The apartment must be delivered clean, functional, and free of damage beyond normal wear and tear. The apartment must always be delivered according to the move-out requirements. Any agreements between residents do not change these requirements.
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The walls must be returned in the same condition as upon delivery.

Any drilled holes must be properly filled and finished so that they match the original white wall colour. If repaired areas remain visible or the colour does not match, the entire wall must be painted to restore a uniform finish.

Stickers, hooks, or fixtures that were installed must be removed, and the wall must be restored accordingly. If this is not done correctly, additional repair or painting costs will apply.

Please note that there is no opportunity to carry out repairs after the contractual termination date. Any required work will be arranged on your behalf, and the related costs will be deducted from the deposit.

If you wish to offer items for takeover (for example a floor or curtains), you may submit a Request in the app asking us to forward your contact details to the new resident once the rental agency has assigned one. We only share your contact details if you explicitly request this.

To Be At does not mediate between residents. Final responsibility for the state and condition of the apartment always remains with the sitting resident, even if a new resident has made contact or shown interest in taking over certain items.

Whether or not the new resident chooses to follow up is outside our responsibility. Our role is strictly limited to sharing contact details once a Request has been submitted and a new resident is known.

As a practical tip: if you have not heard from a new resident two weeks before your contract end date, we recommend preparing your apartment fully according to the delivery requirements to avoid last-minute stress.

You can significantly reduce the risk of additional costs by:

Following these steps helps avoid costs for emergency cleaning, repairs, or replacements.