2. Inspections

The apartment must be thoroughly deep cleaned before the final inspection.

Extra attention is required for:

Please note: we often see that the extra attention areas are underestimated and left until the last moment. As a result, cleaning is sometimes not completed to the required standard.

We therefore strongly recommend starting the cleaning process early in your move-out preparation. This helps avoid last-minute stress and reduces the risk of additional costs.

If the apartment is not cleaned sufficiently, an emergency cleaning service will be arranged. The costs for this start from €350 and may be deducted from your deposit.

Closing small screw holes and plug holes where possible.

Replacing broken bulbs, batteries in smoke detectors and remote controls.

Repairing or replacing damaged items that fall under tenant responsibility (for example light shades you installed yourself).

All original keys and tag fobs must be returned in full. This means 6 apartment keys, 3 tag fobs, and 2 mailbox keys, including any additional sets you may have received later.

Missing keys or tags will result in replacement costs. If you are missing any items, this must be arranged as soon as you receive the signed copy of your rental termination via the app under Services → Move & Manage.

The replacement costs (including VAT) are:

All personal belongings and furniture must be removed, including non-fixed items such as lights, curtain rails, floors and other additions. The apartment must always be delivered according to move-out requirements.

If you wish to offer items for takeover, you may submit a Request in the app asking us to forward your contact details to the new resident once the rental agency has assigned one. We only share your details if you explicitly request this.

To Be At does not mediate between residents.
Final responsibility for the state and condition of the apartment always remains with the sitting resident, even if a new resident has made contact or shown interest in taking over certain items. Whether or not the new resident chooses to follow up is outside our responsibility; our role is strictly limited to sharing your details once your Request has been submitted and a new resident is known.

As tip: if you have not heard from a new resident two weeks before your contract end date, we recommend preparing your apartment according to the delivery requirements to avoid last-minute stress.

The walls must be returned in the same condition as upon delivery. Any drilled holes must be properly filled and finished so that they match the original white wall colour. If the repaired areas are visible or the colour does not match, the wall must be fully painted to restore a uniform finish.

Stickers, hooks, or fixtures installed must be removed, and the walls must be restored accordingly. If this is not done correctly, additional repair or painting costs will apply. Please note that there is no opportunity to carry out repairs after the contractual termination date; any required work will be arranged on your behalf and the related costs will be deducted from the deposit.

By cleaning thoroughly (especially the kitchen and bathroom), completing minor repairs early, returning all keys and tags, and reporting any malfunctions within the first week after termination, you greatly reduce the risk of additional costs such as deep cleaning, repairs, or key replacement.