If a worker forgets to clock in or out, or an existing CICO entry has the wrong information, you can update the employee's CICO entries from Weekly View.
🕐 Open the Employee's CICO Details
In Weekly View, locate the date and employee whose CICO entry needs to be updated.
Double-click the applicable cell to enter edit mode.
Click View CI/CO to open the employee's CI/CO Details (CICO timeline).
Weekly View with View CI/CO highlighted.
CI/CO Details showing the employee's existing CICO entries.
✏️ Edit an Existing CICO Entry
Follow the steps above to open the employee's CI/CO Details, then:
Locate the CICO entry that needs to be corrected.
Update the applicable information.
Click Save.
You'll be prompted to enter a comment explaining why the CICO entry was manually updated.
Enter the reason for the change, such as Corrected clock-out time.
Click Save.
Your comment is saved as part of the entry's audit trail.
📸 CICO timeline with an existing Clock In or Clock Out entry selected.
📸 CICO entry details showing the date and time fields.
Important
CICO events must follow the correct sequence of Clock In → Clock Out. When changing the date or time, make sure the updated entry remains in the correct order with the other events on the worker's timeline.
➕ Add a Missing Clock In or Clock Out
If an employee forgot to clock in or out, you can manually add the missing entry.
Follow the steps above to open the employee's CI/CO Details, then:
Click Add Row.
A blank row is added to the employee's CICO entries.
In Type, select the appropriate shift type, such as:
Start Shift to add a missing Clock In
End Shift to add a missing Clock Out
In Timestamp, use the selector to enter the correct date and time.
Blank row with the Type menu open.
Adding a Clock In
When adding a Start Shift, enter the:
Timestamp
Foreman
Project
Adding a Clock Out
When adding an End Shift, you only need to enter the Timestamp. The Foreman and Project information is inherited from the corresponding Clock In entry.
📸Completed End Shift entry with the Timestamp populated.
Completed End Shift entry after saving.
💾 Save the New CICO Entry
Once you've entered the required information:
Click Save at the bottom of the CI/CO Details window.
You'll be prompted to enter a comment explaining why the CICO entry was manually updated.
Enter the reason for the change, such as Forgot to clock out.
Click Save.
The comment becomes part of the CICO entry's audit trail, providing a record of why the manual change was made.
After saving, review the timeline to make sure the new entry appears in the correct sequence.
Enter a Comment to Save Changes
🗑️ Delete an Incorrect CICO Entry
If an entry was added by mistake or is a duplicate, you can delete it.
Follow the steps above to open the employee's CI/CO Details.
Click the checkbox to the left of the entry to select the row.
Select Delete from the blue action ribbon.
Delete Entry
❗ Seeing an Error on the Timeline?
If an entry is labeled Error with a red exclamation mark, the timeline may have a sync conflict rather than simply a missing or incorrect entry.
See Fixing Clock In / Clock Out (CICO) Timeline Sync Errors for instructions on resolving the error.
Need Help?
If you're unable to add or update a CICO entry, contact Rhumbix Support at support@rhumbix.com for assistance.