Timekeeping: Comments

How to Add/Modify comments on Mobile

Customer Service Team avatar
Written by Customer Service Team
Updated over a week ago

NOTE: The Timekeeping Comments feature is not enabled by default for existing customers. However, new customers will have the comments feature enabled and available. If your company is interested in this feature, please contact your representative to discuss enabling comments in your account.

Comments can annotate timekeeping hours and help streamline field-to-office communication about why hours are entered a certain way. This guide will give users step-by-step instructions on creating and managing timekeeping comments.

Adding/Modifying Comments on Mobile

**When timekeeping comments are enabled in a user’s company, a max character count will be specified for the environment.

After advancing from the time card setup, users will view a list of team members on the Time Card Screen.

Select a team member to view the Time Card Adjust screen.

After adding an hour value, users can select ADD COMMENT or MODIFY COMMENT to the right and above each set of ST/OT/DT hours.

The Add Comment text box will open, and users can add free-form text comments up to the maximum character count configured.

**If a user needs to remove the current comment and start over, click Reset in the top right corner of the text box.

**If a user is modifying a comment, they can edit the comment by typing in the text box or delete the comment by clicking Remove.

To add the comment, click APPLY.

To cancel out and not add the comment, click Cancel.

Submitting or updating the Time Card will save the comments and the hours.

**Any comments added during a bulk edit will be applied to all team members selected, the same as hours.

Users can always find more information on timekeeping at our Support Center.

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