Skip to main content

I have had an accident, what should I do?

M
Written by Marc Alcaraz
Updated over 2 months ago

If you have had an accident, we will need the following information:

If there is no other vehicle involved

  • Description of what happened;

  • Photographs of the damage to the motorbike.

If there is another vehicle involved

  • Description of what happened;

  • Photographs of the damage to both vehicles and also the number plate of the other vehicle;

  • Photo of the completed accident report (you will find it under the black cover in the motorbike’s top case) and you will have to fill in the following information:

SPAIN


Date of the accident
Time
Place
Insured: YEGO urban mobility SL / Carrer de Badajoz 33, 08005 Barcelona
Vehicle: Brand: EMCO
Registration number: XXXXXXXXXX
Insurer: FIATC
Policy number: XXXXXXXX
Driver: Driver’s details
It must explain what happened (with a sketch) and both signatures are required.

FRANCE


Date of accident
Time
Place
Insured: Yego URBAN MOBILITY / 24 Rue Louis Blanc Ville : Paris 75010 France
Vehicle: Brand: EMCO
Registration number: XXXXXXXXXX
Insurer: ALLIANZ 61944679 01/06/ 31/05/ Agence Antoine Audigié Allianz 85 rue Lemercier Ville : Paris 75017 France
Policy number: XXXXXXXX
Driver: Driver’s details
It must explain what happened (with a sketch) and both signatures are required

Did this answer your question?