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Can I change my email address on my account?
Can I change my email address on my account?

How to update my email address or any other incorrect details on my documents

Updated over a year ago

Need to change your email address? No problem! πŸ“§πŸ”€

Yes, sure, we can change your email address if the one on your account isn't the one you use anymore. It's best to contact our friendly customer service team on Live Chat via the app or via our website. We'd be more than happy to help!

Please note that you will still need to use your old email address to log into the app if you log out for any reason, as this essentially acts as your username. However, all email correspondence will be sent to the preferred email address. πŸ“¨

If you also have any other details that need changing to keep your records up to do, please also pass these on. It's important we have all your correct details, especially in the event of a claim!πŸ˜€πŸ‘

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