Notifications you should receive
You should receive the following push notifications related to your app blocking:
App limits:
When you are 5 minutes from reaching your limit
When you reach your limit
App Downtime:
When your downtime starts
When your downtime ends
On-Demand Blocking:
When your downtime ends
Troubleshoot notifications
If you are not receiving notifications, please check the following:
Do you have Push Notifications enabled for Roots on your phone?
Go to iOS Settings > Notifications
Find Roots
Be sure permissions are turned on
Do you have Notifications enabled for your Roots account
Go to Roots > Profile > Settings > Notifications
Toggle on notifications for app limits and downtimes
Still not working?
If you tried all of this and it's still not working, please contact us — we'd love to pay you for your time and troubleshoot the issue further — thank you for your patience.