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Troubleshooting
19 articles
App blocking or unblocking isn't working
Why is the app picker crashing when selecting apps?
Do I need to disable "Share Across Devices"?
Why is the app freezing or crashing?
Can I exclude certain apps from screen time reports?
How do I delete my account and user data?
How do I contact Roots?
Why is my Screen Time permission page stuck?
Why is private browsing disabled in Safari?
Why am I not receiving notifications about app blocking?
Why are apps that I have not selected getting blocked? (ex: WhatsApp)
App limits are kicking in too early
Some apps are not being blocked, but others are
Why are my apps not unblocking when I unblock?
Downtime is not blocking as expected
How do I unblock in an emergency?
Why are "Cheat Days" not unblocking my apps?
Why is my screen time inaccurate?
Why are apps not blocking as expected?