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Troubleshooting
17 articles
App blocking or unblocking isn't working
The "app selector" is crashing when picking apps
Do I need to disable "Share Across Devices"?
Roots is freezing or crashing
Can I exclude certain apps from screen time reports?
How do I delete my account?
How do I contact Roots?
I’m having trouble with allowing screen time permissions
Why is private browsing disabled in Safari?
I'm not receiving notifications about app blocking
Popular apps I did not select are being blocked (ex: WhatsApp)
App limits are kicking in too early
Some apps are not being blocked, but others are
Apps are not unblocking when I unblock
Downtime is not blocking as expected
How to unblock in an emergency
Cheat day is not working