Notifications you should receive:
You should receive the following push notifications related to your app blocking:
"Time Limit":
When you are 5 minutes from reaching your limit
When you reach your limit
"Time of Day":
When your block starts
When your block ends
"On-Demand Blocking":
When your block ends
Troubleshoot notifications:
If you are not receiving notifications, please check the following:
Do you have "Push Notifications" enabled for Roots on your phone?
Go to "iOS Settings > Notifications"
Find Roots
Be sure permissions are turned on
Do you have "Notifications" enabled for your Roots account
Go to "Roots > Profile > Account Settings > Notifications"
Toggle on notifications for "Time Limits" and "Time of Day"
Need more help?
Get personal help from one of our founders here. We know this can be frustrating, and we appreciate your patience. We're happy to assist—and we’ll even reward you for your valuable time!